Privacy Policy

Last Updated: April 13, 2023, with Effective Date July 01, 2021

(" "," us "," our "," we ") Provides this Privacy Policy(This " Privacy Policy ") to describe the types of information we collect through the games (The " Apps "), And how we collect, process, store, use, and manage this information, including personal information, and data from users of the website and the games (" user "," your " or " you "). we refer to both the Apps and the website as the " services ".

Please read the following Privacy Policy, for information regarding the ways your personal information may be processed, and your choices regarding your personal data, carefully. When you use the services, You accept, acknowledge, and promise that your personal information and data might be used in a limited manner by 8 Ball Ace to the extent that it is limited to the format and purposes set forth in this Privacy Policy.

When we refer to personal information and data we mean any information of any kind relating to you as an identified or identifiable natural person. It is a natural person who can be identified directly or indirectly, in particular by reference to an identification number or to one or more factors specific to your physical, physiological, mental, economic, cultural, or social status.

For the purposes of the EU General Data Protection Policy (the " GDPR "), we are the data controller, unless otherwise stated.

We will collect and use the following information about you:

•Registration information

Such as your date of birth, Email address, and a password, and to create an avatar

•Information collected via our customer support channels

Such as full name, Email address

•Information you provide when using the Games

Such as an Email address to share

•Information collected through surveys

•Identifiers

Such as your IP address, device information

•Cookies

Such as web beacons, log files, scripts, and eTags

•Information you generate and display when playing the Games

Such as profile photos and chat content

•Information regarding your use of the Games

Such as date and time stamps of game events

•Information we receive from third-party platforms when you register

•Information from payment processors

•Analytics information

•Information collected from advertising partners

•Information from mobile measurement partners

We do not collect or solicit personal data from anyone under the age of 16 or allow such persons to use our services. If you are under 16, please do not send any information about yourself to us, including your name address, telephone number, or Email address, without the authorization of your parents.

Our statutory interest in processing your device and usage data is to provide better service to you, to make suggestions, to improve its services, to improve and update our Games, to facilitate the use of Games at the works related to your interest and preferences, within the framework of legal legislation.

We undertake to keep your data and any confidential information strictly private and confidential, without prejudice to the contents hereof, to regard it as an obligation to keep confidentiality, to take all measures, and act in due diligence to prevent all or any part of your information from entering into the public domain or be subject to unauthorized use, or to take measures to prevent the confidential information from disclosure to any third party. If despite all necessary data security measures taken by 8 Ball Ace, the confidential information is damaged as a result of attacks on the system or captured by third parties, 8 Ball Ace shall have no responsibility in that respect.

We share your information with selected third parties, including:

•Information visible to players in the app and your chats with other players

•Cloud service providers who rely on for data storage

•Customer support solution providers

•Analytics Services

•Social media

•User acquisition

Subject to your settings, we provide certain information to advertisers who will use them to serve you with ads in our Games, and we measure who sees and clicks on their ads. We also share advertising identifiers, along with the interests or other characteristics of a device or the person using it, to help partners decide whether to serve an ad to that device or to enable them to conduct marketing, brand analysis, personalize advertising, or similar activities.

For Mobile Games, we use payment processors such as Google Pay, Apple Pay.

We disclose the information if we are legally required to do so, or if we have a good faith belief that such use is reasonably necessary to comply with a legal obligation, process, or request.

If we are involved in a merger, acquisition, bankruptcy, reorganization, partnership, asset sale, or other transaction, we may disclose your information as part of that transaction.

Please, note that the App may include links to third-party websites/services, plug-ins, and applications, or you may access the App from a third-party site. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites/services, plug-ins, and applications, and are not responsible for the privacy practices or the content of these third-party websites/services, plug-ins, and applications linked to or from our App, including the information or content contained within them. We encourage you to read the privacy notice of every website you visit/service, plug-in, and application you use.

Personal data we collect, receive and process for the purposes described in this policy shall not be retained for longer than necessary.

We retain user-level data for up to 13 months, with the exception of up to 25 months for data collected for third-party analytics tools in accordance with our governing data protection authority guidelines.

We take reasonable and appropriate measures to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the personal information.

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

If you have any questions about the security of our App, you can contact us through the email displayed below.

According to GDPR, you have the following options in relation to your personal data that was collected:

•Data Access and Portability. You can request copies of your personal information.

•Change or Correct Data. You have the right to ask us to correct, change, update, or rectify your data.

•Data Retention and Deletion. The User data is generally retained for as long as it is needed to provide you with the App. However, specific retention times can vary based on the context of the processing performed. You have the right to ask to delete all or some of the personal data that is held about you.

•Restriction of Processing. Under certain circumstances, you may have the right to limit the ways in which your personal information is used.

To exercise any of the rights described above, you can contact us through the email displayed below.

The CCPA provides consumers (California residents) with the following rights regarding their personal information:

•Right to Access

You can ask us to disclose some data no more than twice within a 12-month period

•Deletion rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions outlined in the CCPA. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

•Right to Opt-Out ("Do Not Sell")

You have the right to tell us not to disclose or transfer your personal information to a third party in exchange for something of value. The CCPA refers to this as your right to say Do Not Sell my personal information.

We do not sell personal information, as noted herein. If we decide to sell personal information in the future, we will post an appropriate notice and opt-out method, and we will not sell any personal information previously collected.

We are not in the business of selling information about you to anybody, which indicates that no personal information of yours has been sold ever.

However, if you don't want us to process your personal information anymore please contact us through the email displayed below. In most cases, there is no way to maintain the App,s further operation without functional data therefore you will be advised to remove the App from your device.

Any request you submit to us is subject to an identification and residency verification process, so when submitting a verifiable request, you should be ready to:

•Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include: name, address, city, state, zip code, and email address. We may use this information to surface a series of security questions to you to verify your identity. If you are making a request through an authorized agent acting on your behalf, such authorized agent must provide written authorization confirming or a power of attorney, signed by you.

•Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We ensure that personal information provided in a verifiable consumer request will be used only to verify the requestor's identity or authority to make the request and not for any other purpose. We will keep it for the adequate term reasonably needed for the purpose described above and delete it after the purpose is fulfilled.

If you are not a resident of the EEA or California, depending on your location, you may be able to make requests to access, correct, and/or delete certain personal information that you provide to us. For your protection, we may require proof and verification of identity and jurisdiction of residency before we can answer the above requests. If you wish to make such a request, you may contact us through the email displayed below. If we change or delete your personal information or if you decline to actively share certain personal information with us, we may not be able to provide you with some of the features and functionality of the App. Once we have verified you, we will honor such requests at our discretion and in accordance with applicable law.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

If you have any questions about this Privacy Policy, would you like to learn more about why, how, and what Personal Data we use, or to request deleting it, please contact us at hongkongplay@gmail.com.